Policy & Privacy

Our Guarantee: KMD Guarantees everything to be exactly as described. If you received your order and it is not as expected, please contact us immediately and we will do everything in our power to correct it quickly, and with a minimum of inconvenience to you. kaylanmariedesigns@gmail.com

Our Commitment to your Privacy: There is nothing we hate more than unsolicited sales calls. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.

As part of the order process, the following information is collected from shoppers:

Name
Shipping/Billing Address
Email address
Phone number
Credit/Debit Card Information
and IP Address

This information will be used solely for the purpose of filling your immediate order. We will not sell, loan, share or otherwise provide your information to anyone outside KMD and its Fulfillment Partners.

E-mail Us: kaylanmariedesigns@gmail.com

Message Us on Facebook: https://www.facebook.com/KaylanMarieDesigns/

Kaylan Marie Designs is an Online Company who prides itself in responding to customers quickly and accurately, because all of our communication is handled by the Owner personally, and because we do not employ a call center, we recommend either e-mail at kaylanmariedesigns@gmail.com or Direct Message on Social Media for the fastest reply, in most cases you will receive an immediate or same day response, but it may take 2-3 days to respond in some cases.

All Product Inquiries, Custom Order Requests, Return or Exchange Requests, Change Orders, Cancellations, Order Updates, and or New Orders must be submitted in writing to kaylanmariedesigns@gmail.com.

While we do not have a call center open at this time, you may still leave us a message at (559) 862-5625, please provide your return email address when leaving your message so we can contact you back. For your privacy and security we do not provide order information by phone.